Enterprise Property Management - Orange County Property Management Specialist

Reviews

• ★ ★ ★ ★ ☆
  I'm going to keep it 100 as I always do. For starters, I'm a mechanical engineer who has no problem paying the rent in full and on time. Paula was the person who managed the property I leased. Although I know I've pissed her off on more than one occasion (consulting with my lawyers because of what she did), "for the most part," she kept her professionalism. That helped them with the star rating. I was leaning towards only giving them 3 stars, but Paula did a good job with making sure things were good with the condo I leased. Things took a turn, when the owners of the condo hired a real estate company to sell the property. The listing agent, Matt something, is the one who began demanding showing the property what seemed like every other day. People in and out, in and out, and he tried to strong arm and bully me. I ain't the one! Trust me. Upon selling the place, Paula gave my security deposit to the old owners, and my lease stated EPM was no longer responsible for it. Haaaa. As a result, I told Paula I was putting my rent in escrow to protect myself and my money. She didn't like that, but again, she kept professionalism. All in all, I don't blame Paula. Matt was the real problem the whole time. He made it bad for Paula, but she kept her composure as best as she could. I didn't have any peace my last 2 months at the property. One last thing, EPM do play internal games. If you try to call to speak with your property manager, they provide excuse after excuse, leave you on extended holds, and play childish petty games of that nature if the property manager doesn't want to talk with you. That's bad business. That's why they are/were borderline 3 stars. It gets worse. Last week, I went to pay my electric bill, I promise you I can't make this up, and I went to get my checkbook, and it was gone - I mean gone. No where to be found. I searched high and low - no where. I was even 1.5 hours late for work. On top of that, my Social Security Card and my Birth Certificate are both gone. No one, and I mean no one has access to the condo except... How did it disappear? Well, Enterprise Property Management has access to the condo; the old owners too. I've had to get a police report, call the FTC, Social Security Fraud Department, credit bureaus, change banks and accounts around, etc. A true nightmare. The thing is, I can't prove who took it. I can suspect, but... I have a real good idea. The hassle I'm going through right now just dropped them to 'N' stars. Read their Yelp reviews.
  By Anthony Athy, March 07, 2018
• ★ ★ ★ ★ ★
  Enterprise Property Management has been handling our property in Anaheim, Ca. for over a decade and we have never been disappointed. If our tenant has a problem, we are notified immediately and the problems have been resolved in a timely and professional manner. I recommend Enterprise Property Management to everyone I know who has rental property. Senior Property Manager Paula Klingman keeps us posted about everything happening at the property and has become a trusted advisor. We highly recommend this terrific management company. Give them a call and see how they can help you maximize your investment!
  By Carolyn Sanchez, September 30, 2017
• ★ ☆ ☆ ☆ ☆
  For over one-week from today, I've left a record of six messages calling about an interest on a couple of properties, and know one has ever return my calls. Their outgoing message claims that someone from their office will call back within 24 hours, and they've yet to prove that to me. These are listing that I've seen on Craig's List for rentals in Santa Ana, CA with only their number to reach if interested on these properties.
  By Richard McDanel, April 26, 2017

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